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Shipping and Returns Policy

*Please note that all sale items are final  
 

Holiday Shipping:

 

All US Domestic orders placed by 12/14/16 are guaranteed to arrive by December 24th

 

Free Shipping:

 

Free shipping is available to all domestic orders $100 and over.
Free shipping does not apply to international orders.



Processing: 

  • InkAddict Apparel will be processed within 2-4 business days.
  • Artist Apparel will be processed within 3-5 business days.
  • Orders placed after 2:00pm Eastern Time start their processing period the next business day.
  • InkAddict does not process on Saturday, Sunday or Holidays.
  • A notification and tracking number will be sent to the your e-mail when the item has shipped from our warehouse.


Shipping: 

    • InkAddict uses USPS to ship your apparel. Your shipment can be tracked at www.usps.com using the tracking code emailed to you.
    • Shipping rates are based on time, weight and location. All shipping times are estimates and can not be guaranteed.
    • Shipping cost can be estimated using our 'Estimate Shipping and Tax' calculator before checkout.


  Shipping Time Processing Time Tracking Guarantee Options
First Class Under 3 business days in most cases. Please allow for processing time. 2-4 business days before shipping. Order placed after 2pm will begin processing the following business day. USPS tracking and expected delivery available. No guarantee of delivery time. Neither USPS or InkAddict can guarantee delivery date. Signature Confirmation available at request. Recommended for customers residing in apartment complexes. InkAddict is not responsible for lost items marked delivered by USPS. Contact customerservice@inkaddict.com.
Priority 1 - 3 business days. Saturdays included. Shipping time is dependent on conditions and locations. Please allow for processing time. 2-4 business days before shipping. Order placed after 2pm will begin processing the following business day. USPS tracking and expected delivery available. No guarantee of delivery time. Neither USPS or InkAddict can guarantee delivery date. Hold For Pickup available at request. Recommended for customers residing in apartment complexes. InkAddict is not responsible for lost items marked delivered by USPS. Contact customerservice@inkaddict.com.
Priority Express Overnight to most U.S. locations. Business days only. Please allow for processing time. 2-4 business days before shipping. Order placed after 2pm will begin processing the following business day. USPS tracking and expected delivery available. Shipping cost back if arrives after scheduled delivery date. Delivery date specified by USPS. Processing time is not included when factoring scheduled delivery date. Hold For Pickup available at request. Recommended for customers residing in apartment complexes. InkAddict is not responsible for lost items marked delivered by USPS. Contact customerservice@inkaddict.com.

International Shipping: 

  • Free shipping does not apply to international orders.
  • Once your shipment has left USPS international sorting facility, it may not be trackable by InkAddict or USPS depending on location.
  • All applicable custom fees, taxes and duties are the sole responsibility of the customer.
  • It is at the sole discretion of custom agents to release your package. Customs agents may delay delivery of packages.
  • For more information on customs and duties charges, please contact your local customs office.
  Shipping Time Processing Time Tracking Guarantee
First-Class International Varies by destination. Expected delivery 2+ weeks. Please allow for processing time. 2-4 business days before shipping. Order placed after 2pm will begin processing the following business day. USPS tracking available to select destinations only. Tracking may not be available to your address. Ship at customers risk. No guarantee of delivery. USPS tracking and expected delivery available. InkAddict and USPS are not liable for lost or delayed shipments. Packages may be delayed by international customs.
Priority International 6-10 business days for many major markets. Average number of days may vary based upon destination. Please allow for processing time. 2-4 business days before shipping. Order placed after 2pm will begin processing the following business day. USPS tracking and expected delivery available to most countries. No guarantee of delivery time. Neither USPS or InkAddict can guarantee delivery date. Packages may be delayed by international customs.
Priority Express International 3-5 business days for many major markets. Average number of days may vary based upon destination. Please allow for processing time. 2-4 business days before shipping. Order placed after 2pm will begin processing the following business day. USPS tracking and expected delivery available to most countries. No guarantee of delivery time. Neither USPS or InkAddict can guarantee delivery date. Packages may be delayed by international customs.

 

Contact orders@inkaddict.com with any questions.
 
Returning Merchandise
    1. Fill out the Return Form 
Return/Exchange Form
       

  1. Send Return/Exchanges to:
InkAddict
Attn: Returns
22007 Woodward Avenue
Ferndale, MI 48220
 
Return Policy
Returns/Exchanges:
Most items are eligible for return within 14 days of order delivery date, products must be returned in condition received, with all tags attached.  Original shipping and handling charges are not refundable.
 
 
How to make a return:
Returns may be sent back using any mailing service you choose, it is recommended you take out insurance on your return, as InkAddict cannot be responsible for lost packages. Once you return is received, your return will be processed and refund will be issued directly back to the Card/Paypal account used.  In some cases we may need your credit card information again to bill shipping charges or any difference in costs for your new products, InkAddict does not keep credit card information on file.
 
How long does it take:
Once we have received you return, it will be processed in the next 1-2 days. After return processing stage is complete, an email confirmation of refund will be sent. Refunds can take up to 1-2 business days to reflect in your account, depending on your Bank/Credit card company.
 

Contact customerservice@inkaddict.com with any questions.

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